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Solve problems and take decisions

Decision-making is a key management responsibility applied in many different contexts across the full range of management functions.
Sometimes, problems can be solved simply and decisions taken in a straightforward way against well-defined criteria. Occasionally, however, managers are required to show their leadership qualities in tackling serious problems and taking significant decisions which impact across their organisations.

  Recognise and assess problems
  Agree the decision objectives
  Understand the problem
  Identify options
  Evaluate options
  Make recommendations
  Make a choice
  Check your decision
  Communicate the decision
  Implement the decision

           
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