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Occupational Standards - Sales

1.1   Obtain and analyse sales-related information
1.2   Analyse competitor information
1.3   Use databases to support sales activities
1.4   Use information to make sales-related decisions
2.2   Develop responsible sales strategies and plans
2.5   Plan and resource the work of the sales team
2.6   Lead and Manage sales projects
2.9   Contribute to the development of new products and services
3.2   Set, manage and administer sales budgets
3.3   Assess customer creditworthiness
3.4   Pricing to promote products and services
4.1   Lead a sales team
4.4   Recruit sales team members
5.1   Develop sales proposals and quotations
5.2   Prepare and run sales meetings
5.3   Develop and deliver a professional sales presentation
5.5   Develop your personal networks
7.1   Generate and follow up sales leads
7.2   Sell products or services face-to-face
7.3   Sell products or services over the telephone
7.4   Sell products or services in international markets
7.5   Manage and facilitate case negotiations
7.6   Handle objections and close sales
8.1   Input and access data in your organisationís information systems
9.1   Establish and understand potential market segments
9.2   Build and retain effective sales relationships

       


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